- How are CAREGivers selected?
First, the Home Instead Senior Care franchise network looks for people that have a passion to help seniors live independently. Each potential CAREGiver must successfully complete a thorough personal and professional reference and criminal background check.
- How do you train your CAREGivers?
Home Instead CAREGivers participate in an exclusive senior care training program, which covers the most practical topics and situations encountered in providing elder care.
- Do you provide senior services to those in rest homes or retirement villages?
Yes, Home Instead CAREGivers provide elderly companionship to residents in retirement villages and rest homes who may require additional attention and/or personalised long term care.
- What happens if my CAREGiver gets sick?
That is why the Home Instead Senior Care franchises employ a CAREGiver team approach. If one CAREGiver is sick, another is normally available to meet your home care needs.
- What makes Home Instead Senior Care different from other companies?
As the world's largest, most trusted home care company (five offices in New Zealand), no one else provides comprehensive CAREGiver training, client-CAREGiver compatibility and quality assurance. Home Instead Senior Care actively lobbies to keep senior care affordable. No other in-home, senior care company has earned the deep level of trust among clients, their family members and friends, and thousands of home health care, medical and social elder care organizations as Home Instead Senior Care.
- Who pays the caregiver, you or me?
Your CAREGiver is employed by his or her locally, independently owned and operated franchise, which means the local office handles all the invoicing, payroll,PAYE,KiwiSaver, insurance and administrative responsibilities for your CAREGiver.
- Why should I use Home Instead Senior Care rather than someone out of the newspaper?
There are several reasons why Home Instead Senior Care should be your choice for elderly companionship and home care. All CAREGivers are screened, trained,and insured, and you don't need to worry about figuring out taxes. Plus, the Home Instead Senior Care network's large staff of quality employees ensures that the most compatible and reliable CAREGiver will be there for your family member or friend - even if your CAREGiver gets sick or moves away.
- What are your rates and minimum hours of service?
Rates and service hours vary by office. Most offices have a 2 hour minimum. Please contact the Home Instead Senior Care office nearest you for specific rate information.
- Is Home Instead Senior Care a cleaning company?
No, but CAREGivers can provide light housekeeping, washing and ironing.
